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Position Summary
At Gordon, Inc., we take pride in continuous evolution. The driving force behind our business growth is a skilled and dedicated Project Management Team. The Project Coordinator position requires production experience and strong skills in work-plan development and progress tracking. This role will also prepare and present updates regularly to relevant management channels, ensuring that all our goals are achieved.
Objectives
- Liaise with managers and customers to define project requirements, scopes and objectives that align with organizational goals
- Coordinate internal and external resources, ensuring that projects remain within scope, schedule and budget
- Analyze project progress and, when necessary, adapt scope or timeline to achieve optimal results
- Help build the skill sets of team members and share learnings with other employees.
- Achieve organizational goals while adhering to standards and best practices
Responsibilities
- Ensure that all aspects of a project are organized and in conformance with timeline and deliverable requirements
- Maintain project performance database that tracks overall progress and achievement of milestones
- Work with resources effectively to boost project efficiency and maximize deliverables output
- Report project risks and outcomes to appropriate management channels, and escalate issues according to project work plan
- Deepen partnerships with all stakeholders
- Maintain processes for managing scope during the project lifecycle, setting quality and performance standards and assessing risks
- Monitor resources to ensure project efficiency and maximize deliverables
- Anticipates and timely communicates deviations from a project plan or schedule and keeps all participants and stakeholders informed
- Analyzes, identifies, logs, and manages potential and known actual risk issues, recommends corrective action(s) to be taken
- Forecasts how more serious project set-backs and issues of risks might impact project scope, schedule, quality and cost
- Manage customer relationships, working collaboratively with both internal and external stakeholders while navigating complex design challenges, developing creative technical solutions to meet project goals
- Communicate effectively with internal and external project stakeholders throughout the project lifecycle to deliver successful projects and promote repeat business
- Aid with direct client communication including management of schedules and key milestones/deliverables
- Analysis of complex project criteria (design intent, budget, schedule, resource availability, etc.) and creation of effective, actionable plans to align these various criteria in real-time with achievable positive results
- Recommend and present innovative solutions and drive internal developments and improvements
- Utilize architectural and manufacturing expertise to guide design development and oversight in collaboration with production of shop drawings and supporting documentation
- Collaborate with production team to ensure projects are manufactured on time and to exacting standards
- Measuring and monitoring project performance using appropriate tools and techniques
- Proactively working to deliver projects on-time, within budget, within scope and within spec
- Expedite, review, and provide “Quality Control” on shop drawings and submittals
- Prepare, submit, obtain approval, verify and track billings until payment is received.
- Prepare change order proposals and coordinate with Estimating Team when required for Senior Project Manager’s submittal
- Monitor and update cost projections for all projects managed
- Ensures that all procedures are followed, with precision, and that “short cuts” that are intended to save minutes do not result in creating non-value added work downstream, lends itself to possible confusion, or result in an ambiguous specification and expectation for whatever process is required to satisfy the needs of the customer
- Other functional requirements include:
- Return Authorization procedure
- Credits procedure
- Internal Debit procedure
- Sales Order Cancellation procedure
- Generates Absorb Freight documentation
- Coordination with Purchasing on Custom color matches
- Order Expediting with the Planning & Scheduling Teams
- Seeks Technical solutions to Customer problem in concert with Engineering
- Systematic Follow-up with the Customer for Approvals
- Submittal Drawings
- Advance Purchase of Raw Materials
- Calculates take-offs for customers
- Reviews Purchase Order scope vs. Estimate scope
- Maintenance of information and procedures on Gordon Intranet
- Promote Gordon, Inc. and maintain strong relationships with sub-contractors, general contractors, owners and architects
Education / Experience Qualifications
- 0 – 5 years of experience Project Management
- 0 – 3 years of experience in Manufacturing
- Bachelor’s degree and/or working experience in Manufacturing, Architecture, Construction or related field
- Comprehensive understanding of Gordon, Inc. product systems, demonstrating expertise with customers on product applications and customizations.
Knowledge, Skills and Abilities
- Proficient in MS Office Suite
- Strong prioritization and organizational skills; detail-oriented
- Proven success working with all levels of management
- Strong written and verbal communication skills
- Excellent presentation skills
- Demonstrates commitment to deliver outstanding service – both with internal and external stakeholders
- Takes ownership to personally resolve customer problems (or find someone who can)
- Listens well, asks clarifying questions and checks for agreement with customers
- Committed to following-up with customers in all instances in a timely manner
- Strong sense of accountability - ensures that you will do what you say that you are going to do
- Creates a personal connection with customers – smiles, warm greetings, acts friendly and respectful
- Positive attitude
- Actively identifies risk and escalates as needed
- Intermediate financial acumen – cashflow, cost projections, job cost, billings projections
- Basic knowledge of Gordon, Inc. products, services, processes and projects
- Understands project plans and specifications
- Independently performs most assignments with instruction
- Works autonomously at times
- Receives guidance for unusual or complex problems and supervisor approval for changes in standards
- Engages company culture
- Open to feedback and flexible to change
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Gordon, Inc. was founded in Shreveport, Louisiana, 1964. Gordon, Inc., is now located in Bossier City, LA with a state-of-the-art manufacturing facility utilizing over 226,000 square feet, and globally supported by over 70 independent manufacturing representatives. Gordon specializes in sustainable architectural metal products for interior and exterior applications. Product applications include specialty metal ceilings and wall systems, drywall and plaster trims, column enclosures, and many other architectural specialty products. Systems are designed for commercial, acoustical, educational, cleanroom, data center, healthcare, correctional, industrial, and institutional environments. Gordon, Inc. is an award-winning manufacturer and is widely known throughout the industry as the leader in custom architectural specialties.
COMPANY BENEFITS:
Gordon is an Employee-Owned Company. As an employee of Gordon, Inc., you will participate in the Gordon, Inc. Employee Stock Ownership Plan (ESOP). This Plan allows Gordon Inc employees to share in the value and growth of the company and accumulate ownership in the stock of the company, at no cost.
Gordon, Inc. also offers Health, Dental, Voluntary Term Life and Disability Insurance, Employee Assistance Program as well as a comprehensive 401(k) Retirement Plan and paid time off. Gordon is an equal opportunity employer.
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